MDIM Journal of Management Review and Practice
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Sofia Ahmed Sait1
and Lekha Kasmir2,3
1Department of Commerce, Loyola Academy Degree and PG College, Secunderabad, Telangana, India
2Department of Commerce, Government College for Women, University of Kerala, Thiruvananthapuram, Kerala, India
3Current affiliation: Asian School of Business, Thiruvananthapuram, Kerala, India, Affiliated to CUSAT, India
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.
The technology and discoveries have transformed every business, including healthcare, and brought about a rapid transformation in the world. Healthcare organizations are setting new standards for sustainable practices to increase their financial performance without depleting social and natural capital. Financial technology (FinTech) promotes new and improved digital service models to the healthcare industry. FinTech companies are using blockchain, AI, and machine learning to plug gaps in the current healthcare system. As a result, the research study examines how FinTech is used in the healthcare sector and how it affects both digitalization and service quality improvement. The article presents facts in a descriptive manner, compiled from recent research and literature. The findings of the study provide a thorough review of the developments made possible by the merger of digital financial services, FinTech, health care technology and services, including digital health. The study concludes that combining FinTech and digital health can improve the standard of care for low- and moderate-income Indians while lowering service costs and increasing accessibility.
Financial technology, digitalization, healthcare, accessibility, artificial intelligence
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